Privacy Policy
Soltech Energy is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with us, or use our services.
1. Information We Collect
- Personal Information – Name, email address, phone number, address, and other details you provide when making an inquiry, request, or purchase.
- Project Information – Site details, energy consumption data, and other relevant information required for designing and installing solar systems.
- Technical Information – IP address, browser type, device details, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
- Responding to inquiries, service requests, and support needs.
- Preparing quotations, project designs, and agreements.
- Processing orders, payments, and service delivery.
- Sending important updates, service reminders, or promotional offers.
- Improving our website, products, and customer experience.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information. However, we may share it with:
- Service Providers & Partners – For installation, maintenance, or logistics support.
- Regulatory Authorities – If required by law or government regulations.
- Technology & Payment Platforms – To securely process transactions and manage communications.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website uses cookies and analytics tools to enhance user experience, track traffic, and gather insights. You may disable cookies in your browser settings, but some features of the site may not function properly.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal data (subject to legal and contractual obligations).
- Opt-out of receiving marketing communications.
To exercise these rights, please contact us at the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
8. Changes to This Policy
Soltech Energy reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.